Frequently Asked Questions
Q: What do I need to bring to my appointment?
A:If you wear glasses, please bring any glasses that you currently use. If you wear contact lenses, bring any boxes of lenses that you have. Also, if you use any eye drops, bring those with you. Please remember cards for any insurance that you have and your picture ID.
Q: Where are you located?
A: Our address is 2603 Boiling Springs Rd, Boiling Springs, SC 29316. Coming from I-85, take exit 75 towards Boiling Springs. We are approximately 1.5 miles on the left in the same building as Dale B. Foster’s Allstate Agency.
Q: What are your hours?
A:We are open Monday, Wednesday, Thursday and Friday 8:30 am-5 pm, and Tuesdays 9 am-7 pm.
Q: What insurance plans do you accept?
A:Davis, BlueCross BlueShield, Medicare, Medicaid (Healthy Connections, First Choice, Molinas, Wellcare, and BlueChoice), Superior, Eyemed, Opticare, BlueChoice, AlwaysVision, VSP, Avesis, Advantica, Tricare, Physicians Eyecare Plan, Aetna, and Cigna. If you don't see your insurance on the list, please call to ask our staff about your specific insurance.
Q: Do you accept personal checks?
A:Yes we do! As payment for eye exams, we accept personal checks, cash, Visa, MasterCard and Discover.
Q: Why do I need an eye health evaluation every year?
A: Our eyes are very important to us. Every year our eyes change. This change may be a change in prescription, but it also may be a change in the health of our eyes. Many times a vision-threatening hole or tear in the retina may occur without any signs or symptoms. For this reason, a dilation of the eyes is needed every year. Dilating the eyes allows the doctor to evaluate the retina for holes or tears and also to look at the optic nerve for any signs of glaucoma. Patients with diabetes and high blood pressure are also at high risk for retinal disease and should have a dilated eye exam yearly.
Q: What is a cataract?
A: The crystalline lens is the part of the eye that aids in focusing light that enters the eye. As we age, the crystalline lens in our eye becomes more and more cloudy. Sometimes the lens becomes so cloudy that our vision is inhibited and surgery is necessary to remove the lens and have an implant inserted in its place.
Q: What is glaucoma?
A: Glaucoma is a condition where the pressure inside the eye becomes too high and this pressure causes nerve damage. This nerve damage then results in vision loss beginning with the peripheral vision. A way to help decrease the nerve damage is to use eye drops to decrease the eye pressure.